Blue Book Publications

Receptionist/Customer Service/Order Processor — Bloomington, MN — Blue Book Publications, Inc.

June 11, 2020
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Receptionist/Customer Service/Order Processor

  • Firearm industry publishing company.
  • Easy in office schedule, weekends off!
  • Low stress environment.

Position Open: Energetic Receptionist/Customer Service/Order Processor

Blue Book Publications, Inc., in Bloomington MN, is actively seeking to fill a full time Receptionist/Phone Operator/Order Processor. This position is in a small office setting. Compensation based on experience and is market-competitive.

This position is much more than just a front desk spot, so applicants must be driven, energetic, and able to multi-task and think critically. This position requires maintaining the reception area and assisting any guests who enter our office, answering the phone for orders and customer service questions, and processing the orders that were placed the previous business day using our accounting software. This is not a cold call/telemarketing business; interested customers contact us.

Basic skills required for this position, but not limited to:

Excellent telephone skills & etiquette
Highly motivated with an above average degree of personal discipline
2+ years customer service experience
Advanced typing skills, minimum 60 WPM
Managing phone calls and inputting orders simultaneously, ability to functionally multi-task
Capacity to learn new software quickly, including accounting software and internal programs
Good teamwork skills, as you’ll be working with two other customer service professionals in this position
Knack for sales, ability to convey product descriptions via telephone and suggest/upsell additional products.
High School diploma or equivalent
Preferred Qualifications:

Experiencing with book keeping and financial record keeping.
Payroll processing experience.
Shipping, receiving & logistics.
Training for this position is provided at the start date and includes:

Overview of our accounting software, order form program, and phone system
Thorough introduction of our products, their prices and their benefits.
Ongoing training is provided by your supervisor and other staff
This position allows you to work in a comfortable, casual office setting. Office hours are 8:30am to 5:00 pm Monday – Friday; no weekends or nights EVER!

Blue Book Publications, Inc. is the industry leader in publishing firearms and guitar industry information, specializing in value guides. Our best-selling Blue Book of Gun Values, currently in is 40th Edition, has over 1.4 million books in print. With a new 41st Edition coming out in April 2020, we need a dependable person to take orders for this hot item. Experience the thrill of working with the public from the comfort of an office!

Schedule is Monday-Friday 8:30am to 5:00pm
NOTE: If you apply, Indeed.com will send you an assessment, to be considered for this position you must fill it out and submit it.
Job Type: Full-time

Salary: $15.00 to $20.00 /hour

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