Sportman's Warehouse

Gunsmith Counter Technician — Salt Lake City, UT — Sportsman’s Warehouse

February 12, 2021
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Gunsmith Counter Technician — Salt Lake City, UT

  • In-House Gunsmith Center
  • Full Gunsmithing Operation
  • Employee Benefits and Discount

Essential Duties and Responsibilities:
– Assist customers in person and through email, social media, and phone call regarding services
– Operate the service counter and assist walk-in customers and deliveries
– Maintain records of firearms waiting for service, in service, and ready for return to customer
– Assist Gunsmith Service Manager to ensure compliance with all State and Federal (ATF) regulations
– May assist in low-level servicing of firearms, including cleaning, mounting optics, Cerakoting and laser engraving
– Conduct and assist in firearm and product inventories at the Gunsmithing center
– Ensure all services are priced appropriately and parts/labor are paid for in accordance with company processes
– Order parts and tooling as required for customers and Gunsmith Center facilities
– Attend functions to support the business as needed, such as gun shows, and educational seminars
– Pack and ensure shipment of customer firearms to final destination
– Ensure that the entire department is clean, faced, and straight at all times
– All other duties as assigned

Qualifications:
– Strong attention to detail and an eye for perfection in work
– A thorough technical understanding of a wide range of firearms as well as common repairs and modifications
– Great customer service, communication, and organizational skills. The ability to work closely with customers and co-workers is also required
– Ability to learns skills from the Gunsmith II – Service Manager
– Ability to maintain quality and time standards
– Basic computer skills and the ability to reply to emails and navigate social media efficiently

Education/Experience:
– High School diploma or equivalent preferred
– A minimum of 6 months experience in customer facing Gunsmith environment preferred

Travel Requirements:
This position does not require travel.

Sportsman’s Warehouse is an Equal Opportunity Employer.

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