Sportman's Warehouse

Gun Technician — Salt Lake City, UT — Sportsman’s Warehouse

January 9, 2020
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Gun Technician

  • Light Firearm Repair
  • Full Gunsmithing Operation
  • Employee Benefits and Discount

Essential Duties and Responsibilities:
• Answer e-mail, social media, and phone call inquiries regarding services.
• Assist customers with inquiries about Gunsmithing services offered.
• Operate the service counter to deal with walk in customers and deliveries.
• Maintain service records of firearms waiting for service, in service, and ready for return to customer.
• Assist Gunsmith Service Manager to ensure compliance with all State and Federal (ATF) regulations.
• May assist in light serving of firearms, including cleaning, mounting optics, Cerakoting and laser engraving.
• Conduct and assist in firearm and product inventories at the Gunsmithing center.
• Ensure all services are priced appropriately and parts/labor are paid for in accordance with company processes.
• Order parts and tooling as required for customer and Gunsmith Center facilities.
• Attend functions to support the business as needed, such as gun shows, and educational seminars
• Pack and ensure shipment of customer firearms to final destination.
• Ensure that the entire department is clean, faced and straight at all times.
• All other duties as assigned.

Qualifications:
• Strong attention to detail and eye for perfection in work.
• A thorough technical understanding of a wide range of firearms as well as common repairs and modifications
• Great customer service, communication, and organizational skills. The ability to work closely with customers and co-workers is also required.
• Ability to learn skills and techniques from Gunsmith II – Service Manager
• Ability to maintain quality and time standards as mandated by Sportsman’s Warehouse Policies.
• Basic computer skills and the ability to reply to emails and navigate social media efficiently

Education/Experience:
• High school diploma or equivalent preferred.
• A minimum of 3-6 months experience in customer facing, Gunsmith environment preferred.

Travel Requirements:
This position does not require travel.

Sportsman’s Warehouse is an Equal Opportunity Employer.

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