Are you ready for a career you can BELIEVE in?

• Do you have a strong belief in the 2nd Amendment?
• Do you support the natural-born right to armed self-defense?
• Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)?The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe. Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA.

Why YOU should Work at Delta Defense!

• We are a fun, fast-paced, and rewarding place to work and grow!
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row!
• Named on Inc. 5000 “Fastest Growing Private Companies” list 11 years in a row!
•  Milwaukee Journal Sentinel “Top Workplace” award 7 years in a row!
• Top Workplaces USA award in 2022!

Position Summary:

Member Loyalty Specialists provide world-class customer service to members who have an existing relationship with the USCCA. Build deep connections while helping others be the very best protectors of self and family. Remind customers of the amazing benefits they receive as a member. Have great outbound phone and email conversations using the AIDINC communication model. If you want a job that can make a true difference in someone’s life, every day, then this role is for you! Join a super fun team that delights in crushing goals and creating raving fans.

Worried about training? Don’t be! Delta Defense provides comprehensive, 8-week PAID training so you will be knowledgeable and confident when engaging with our members.Training includes new employee on-boarding, product and systems training, sales and service training and preparation for earning your Producer Property and Casualty License.

Responsibilities:

• Call members for past due payments (Outbound Sales).
• Renew members that are about to expire.
• Have awesome conversations with members.
• Be clear, confident, and precise on the phone.
• Follow up with customers when promised. Find and fulfill customer needs.
• Deepen and maintain member relationships through needs assessment.
• Empathize with members and provide offers & solutions to make it easy for members to acquire a USCCA product.
• Engage in other outbound campaigns to meet the needs of the business.
• Maintain alignment with the Core Values of Delta Defense and the mission of the USCCA in all interactions.

Required Skills/Experience:

• Excellent organizational and time management skills.
• Relentless follow-through and ability to prioritize multiple tasks.
• Prior experience in an Outbound Sales/Customer Engagement role is a plus.
• Desire to “WOW” customers daily.
• Ability to identify and resolve problems.
• Strong interpersonal skills. Ability to quickly establish rapport with customers.
• Demonstrated ability to employ patience, empathy and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory manner.
• Passionate about delighting customers and communicating with them through conversation.
• Required to pass and maintain Producer Property and Casualty License. Paid Training is provided for all hires.
• Demonstrates the Core Values of Delta Defense, LLC.

** Must be able to complete Full Time PAID Training (Monday-Friday) for the first 8 weeks upon hire.**

Starting hourly wage is $18.00 per hour plus commission. This role is also bonus-eligible for company incentive plan. This is a First Shift position: 8am – 4:30pm Monday through Friday CST.

This position can be performed in our beautiful headquarters in West Bend, WI or remotely.

Benefits information can be reviewed at: https://www.deltadefense.com/careers

If you are a Colorado resident, please email us at recruiting@uscca.com to receive complete benefits and compensation information. Please include the job title in the subject line of the email. Please watch your email for next steps after submitting your application. You will be asked to take an online assessment in order to complete the application process. We look forward to your application.

Outside Sales – Account Executive – Dayton, OH

Outside Sales – Account Executive – Duluth, MN

Outside Sales – Account Executive – Fresno, CA

Outside Sales – Account Executive – Louisville, KY

Outside Sales – Account Executive – Myrtle Beach, SC

Field Training Specialist – Ohio / Kentucky / Indiana

Are you ready for a career you can BELIEVE in?

• Do you have a strong belief in the 2nd Amendment?
• Do you support the natural-born right to armed self-defense?
• Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)?

The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe. Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA.

Why YOU should Work at Delta Defense!

• We are a fun, fast-paced, and rewarding place to work and grow!
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row!
• Named on Inc. 5000 “Fastest Growing Private Companies” list 11 years in a row!
• Milwaukee Journal Sentinel “Top Workplace” award 7 years in a row!
• Top Workplaces USA award in 2022!

Position Summary:

This role will be responsible for improving and building successful training operations within Official Partners (OP) and Independent Instructors founded in USCCA curriculum and training programs. The Field Training Specialist (FTS) will provide guidance in the various ways that the USCCA Curriculums and Training Programs can be leveraged by partners and instructors to grow their business.

The FTS will report to and take direction from the Training Division and will also partner with the District Sales Manager (DSM) and Account Executives (AE) within their district to prioritize and execute all business needs relating to training. If you want to be a part of creating growth, then this is your dream job! Put your change management skills to work. Assist and inspire our member partners to grow their training business and help save lives!

Responsibilities:

• Help business partners fully understand the features and benefits of USCCA curricula and training programs. Share training business best practices.
• Oversee certification of business partners in USCCA curricula.
• Understand and be able to instruct others in the use of the USCCA Training site and other available digital tools.
• Consult with, advise and support official partners as needed to maximize their familiarity and engagement with USCCA training curricula.
• Offer continuing education opportunities for partner instructors.
• Follow Programs of Instruction and Lesson Plans for appropriate and applicable curricula. Adhere to and instruct others in the use of USCCA Training SOPs.
• Provide timely after-action reviews to USCCA Training Division.
• Complete comprehensive evaluations of candidates for instructor certification and/or training counselor certification.

• Maintain a positive working relationship with business partners, AE’s, fellow training counselors and certified instructors.
• Represent the USCCA Training Program in a professional manner. Meet and exceed the Instructor Code of Conduct.
• Support the USCCA Training Tour. Attend and support company events as needed.
• Travel approximately 50% a month.
• Other duties as assigned.

Required Skills/Experience:

• High school diploma or equivalent required.
• 3-5 years of experience as a defensive firearms instructor.
• Previous experience owning/operating a training business within the firearms or self-defense industry.
• Must possess a valid Concealed Carry License.
• Must possess a valid Drivers License.
• Must be able to work a flexible schedule. Frequent travel is required.
• USCCA CCHDF or DSF Certified Instructor certification preferred; USCCA CCHDF
• Training Counselor certification highly preferred.
• Understand and be able to clearly communicate USCCA Training Division policies and standard operating procedures.
• Excellent interpersonal skills. Demonstrated ability to communicate effectively, orally and in writing, with outside business partners and internal associates at all levels.
• Strong analytical, organizational, and time management skills. High attention to detail.
• Demonstrated ability to be self-motivated, self-directed, and work independently.
• Confident, competitive, and dependable. Can be relied upon for professionalism and confidentiality.
• Ability to earn trust and positively influence partners in the change management process.
• Computer literate and proficient in software and internet functions.
• Demonstrates the Core Values of Delta Defense, LLC.

Physical Demands and Working Environment:

• Work is performed in classrooms and on shooting ranges (indoor and outdoor).
• When instructing, standing for long periods of time is required.
• Work includes exposure to extreme noise of firearms and requires the use of hearing protection.
• Must possess mobility, vision, hearing, and dexterity levels appropriate to the duties performed as a firearms instructor.
• Work may require walking, kneeling, crouching, lying, twisting, grasping, lifting, and carrying ammunition, targets, etc… (items weighing 50 pounds or less).
• Work may require driving long distances and traveling by air.

The work environment characteristics described here are representative of those an instructor encounters while performing the essential functions of a firearms instructor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works under typical classroom and shooting range conditions.

Benefits information can be reviewed at: https://www.deltadefense.com/careers

Please watch your email for next steps after submitting your application. You will be asked to take an online assessment in order to complete the application process. We look forward to your application.

Field Training Specialist – Oklahoma / Arkansas / Louisiana

Are you ready for a career you can BELIEVE in?

• Do you have a strong belief in the 2nd Amendment?
• Do you support the natural-born right to armed self-defense?
• Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)?

The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe. Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA.

Why YOU should Work at Delta Defense!

• We are a fun, fast-paced, and rewarding place to work and grow!
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row!
• Named on Inc. 5000 “Fastest Growing Private Companies” list 11 years in a row!
• Milwaukee Journal Sentinel “Top Workplace” award 7 years in a row!
• Top Workplaces USA award in 2022!

Position Summary:

This role will be responsible for improving and building successful training operations within Official Partners (OP) and Independent Instructors founded in USCCA curriculum and training programs. The Field Training Specialist (FTS) will provide guidance in the various ways that the USCCA Curriculums and Training Programs can be leveraged by partners and instructors to grow their business.

The FTS will report to and take direction from the Training Division and will also partner with the District Sales Manager (DSM) and Account Executives (AE) within their district to prioritize and execute all business needs relating to training. If you want to be a part of creating growth, then this is your dream job! Put your change management skills to work. Assist and inspire our member partners to grow their training business and help save lives!

Responsibilities:

• Help business partners fully understand the features and benefits of USCCA curricula and training programs. Share training business best practices.
• Oversee certification of business partners in USCCA curricula.
• Understand and be able to instruct others in the use of the USCCA Training site and other available digital tools.
• Consult with, advise and support official partners as needed to maximize their familiarity and engagement with USCCA training curricula.
• Offer continuing education opportunities for partner instructors.
• Follow Programs of Instruction and Lesson Plans for appropriate and applicable curricula. Adhere to and instruct others in the use of USCCA Training SOPs.
• Provide timely after-action reviews to USCCA Training Division.
• Complete comprehensive evaluations of candidates for instructor certification and/or training counselor certification.

• Maintain a positive working relationship with business partners, AE’s, fellow training counselors and certified instructors.
• Represent the USCCA Training Program in a professional manner. Meet and exceed the Instructor Code of Conduct.
• Support the USCCA Training Tour. Attend and support company events as needed.
• Travel approximately 50% a month.
• Other duties as assigned.

Required Skills/Experience:

• High school diploma or equivalent required.
• 3-5 years of experience as a defensive firearms instructor.
• Previous experience owning/operating a training business within the firearms or self-defense industry.
• Must possess a valid Concealed Carry License.
• Must possess a valid Drivers License.
• Must be able to work a flexible schedule. Frequent travel is required.
• USCCA CCHDF or DSF Certified Instructor certification preferred; USCCA CCHDF
• Training Counselor certification highly preferred.
• Understand and be able to clearly communicate USCCA Training Division policies and standard operating procedures.
• Excellent interpersonal skills. Demonstrated ability to communicate effectively, orally and in writing, with outside business partners and internal associates at all levels.
• Strong analytical, organizational, and time management skills. High attention to detail.
• Demonstrated ability to be self-motivated, self-directed, and work independently.
• Confident, competitive, and dependable. Can be relied upon for professionalism and confidentiality.
• Ability to earn trust and positively influence partners in the change management process.
• Computer literate and proficient in software and internet functions.
• Demonstrates the Core Values of Delta Defense, LLC.

Physical Demands and Working Environment:

• Work is performed in classrooms and on shooting ranges (indoor and outdoor).
• When instructing, standing for long periods of time is required.
• Work includes exposure to extreme noise of firearms and requires the use of hearing protection.
• Must possess mobility, vision, hearing, and dexterity levels appropriate to the duties performed as a firearms instructor.
• Work may require walking, kneeling, crouching, lying, twisting, grasping, lifting, and carrying ammunition, targets, etc… (items weighing 50 pounds or less).
• Work may require driving long distances and traveling by air.

The work environment characteristics described here are representative of those an instructor encounters while performing the essential functions of a firearms instructor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works under typical classroom and shooting range conditions.

Benefits information can be reviewed at: https://www.deltadefense.com/careers

Please watch your email for next steps after submitting your application. You will be asked to take an online assessment in order to complete the application process. We look forward to your application.

Field Training Specialist – Southern CA

(Santa Barbara, Ventura, Los Angeles, San Bernardino Counties or South)

Are you ready for a career you can BELIEVE in?

• Do you have a strong belief in the 2nd Amendment?
• Do you support the natural-born right to armed self-defense?
• Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)?

The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe. Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA.

Why YOU should Work at Delta Defense!

• We are a fun, fast-paced, and rewarding place to work and grow!
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row!
• Named on Inc. 5000 “Fastest Growing Private Companies” list 11 years in a row!
• Milwaukee Journal Sentinel “Top Workplace” award 7 years in a row!
• Top Workplaces USA award in 2022!

Position Summary:

This role will be responsible for improving and building successful training operations within Official Partners (OP) and Independent Instructors founded in USCCA curriculum and training programs. The Field Training Specialist (FTS) will provide guidance in the various ways that the USCCA Curriculums and Training Programs can be leveraged by partners and instructors to grow their business.

The FTS will report to and take direction from the Training Division and will also partner with the District Sales Manager (DSM) and Account Executives (AE) within their district to prioritize and execute all business needs relating to training. If you want to be a part of creating growth, then this is your dream job! Put your change management skills to work. Assist and inspire our member partners to grow their training business and help save lives!

Responsibilities:

• Help business partners fully understand the features and benefits of USCCA curricula and training programs. Share training business best practices.
• Oversee certification of business partners in USCCA curricula.
• Understand and be able to instruct others in the use of the USCCA Training site and other available digital tools.
• Consult with, advise and support official partners as needed to maximize their familiarity and engagement with USCCA training curricula.
• Offer continuing education opportunities for partner instructors.
• Follow Programs of Instruction and Lesson Plans for appropriate and applicable curricula. Adhere to and instruct others in the use of USCCA Training SOPs.
• Provide timely after-action reviews to USCCA Training Division.
• Complete comprehensive evaluations of candidates for instructor certification and/or training counselor certification.

• Maintain a positive working relationship with business partners, AE’s, fellow training counselors and certified instructors.
• Represent the USCCA Training Program in a professional manner. Meet and exceed the Instructor Code of Conduct.
• Support the USCCA Training Tour. Attend and support company events as needed.
• Travel approximately 50% a month.
• Other duties as assigned.

Required Skills/Experience:

• High school diploma or equivalent required.
• 3-5 years of experience as a defensive firearms instructor.
• Previous experience owning/operating a training business within the firearms or self-defense industry.
• Must possess a valid Concealed Carry License.
• Must possess a valid Drivers License.
• Must be able to work a flexible schedule. Frequent travel is required.
• USCCA CCHDF or DSF Certified Instructor certification preferred; USCCA CCHDF
• Training Counselor certification highly preferred.
• Understand and be able to clearly communicate USCCA Training Division policies and standard operating procedures.
• Excellent interpersonal skills. Demonstrated ability to communicate effectively, orally and in writing, with outside business partners and internal associates at all levels.
• Strong analytical, organizational, and time management skills. High attention to detail.
• Demonstrated ability to be self-motivated, self-directed, and work independently.
• Confident, competitive, and dependable. Can be relied upon for professionalism and confidentiality.
• Ability to earn trust and positively influence partners in the change management process.
• Computer literate and proficient in software and internet functions.
• Demonstrates the Core Values of Delta Defense, LLC.

Physical Demands and Working Environment:

• Work is performed in classrooms and on shooting ranges (indoor and outdoor).
• When instructing, standing for long periods of time is required.
• Work includes exposure to extreme noise of firearms and requires the use of hearing protection.
• Must possess mobility, vision, hearing, and dexterity levels appropriate to the duties performed as a firearms instructor.
• Work may require walking, kneeling, crouching, lying, twisting, grasping, lifting, and carrying ammunition, targets, etc… (items weighing 50 pounds or less).
• Work may require driving long distances and traveling by air.

The work environment characteristics described here are representative of those an instructor encounters while performing the essential functions of a firearms instructor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works under typical classroom and shooting range conditions.

Benefits information can be reviewed at: https://www.deltadefense.com/careers

Please watch your email for next steps after submitting your application. You will be asked to take an online assessment in order to complete the application process. We look forward to your application.