Customer Service Representatives – Phones – Remote Optional – Nationwide

• Named on Inc. 5000 Fastest-Growing Private Companies List 9 years in a row
• #1 Milwaukee Journal Sentinel Top Workplace and #1 Milwaukee Business Journal Best Place to Work 5 years in a row
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row!

Are you ready for a career you can BELIEVE in? Do you support the natural-born right to armed self-defense? Do you thrive in a warm, positive environment? Are you friendly and enjoy talking to and helping people? Are you naturally efficient? Are you able to juggle multiple tasks while maintaining high standards for accuracy and follow through? Do you take pride in your organizational skills? Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)? Then you may be ready to join one of the best customer service teams in America! Help us inspire loyalty and create more responsible gun owners by providing exceptional service and an engaging and genuine experience for our customers.

We aren’t just a customer service team; we build relationships and make sure our members know they are part of our family. 80% of your day will be spent communicating with USCCA members over the phone.

Worried about training? Don’t be! We provide a comprehensive, 8 week, PAID training so you will be knowledgeable and confident when engaging with our members. Training includes New Employee Orientation, product training, systems training, service and sales training, as well as training for earning your Property and Casualty Licenses.

Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe.

• We’re one of the fastest growing companies in America and a favorite workplace in southeast Wisconsin.
• Inc. 5000 Fastest Growing Private Companies List 10 years in a row
• Top Workplace USA in 2021
• Milwaukee Journal Sentinel Top Workplace 6 years in a row
• Milwaukee Business Journal Best Place to Work 6 years in a row
• We are a fun, fast-paced and rewarding place to work and grow!
• Position Summary: Customer Engagement Digital Advisors on our Digital Team provide world-class customer service via all written outlets including email, chat, SMS and social media direct contact such as PMs and DMs. These positions are responsible for interacting through all platforms utilized by Delta Defense to engage, educate and provide an unprecedented experience for all who interact through our social outlets, thereby assisting in the growth of the Delta Defense’s reach in the digital world.** Hours vary:
  -Monday-Friday 2nd shift 3 days 1:30PM-10:00 PM and 2 days 2:30PM – 11:00 PM CST
  -Weekend 1st shift Friday-Monday 6:00AM-6:30PM CST (varying hours)
  -Weekend 2nd shift Friday-Monday 12:30PM – 11:00PM CSTDuties/Responsibilities:
• Respond to emails, chats, SMS and all reasonable social media interactions
• Respond to customer inquiries with knowledgeable, well thought out answers
• Operate with a “Find needs, fill needs” mentality
• Handle and resolve customer issues with empathy and attention to detail
• Follow up with our customers as needed to ensure the best possible service
• Maintain alignment with Core Values and Mission of the USCCA in all interactions
• Skills/Abilities and Education Requirements:
• Background in Customer Service (experience in digital modes of communication a plus)
• Required to pass and maintain Property and Casualty Producer License (Training Provided)
• Excellent interpersonal, verbal and written communication skills.
• Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion.
• A Passion for written communication and customer service
• Computer fluency and understanding of software and advanced internet functions
• Ability to work cooperatively in a team environment, as well as remotely
• Firearms and self-defense knowledge and training is preferred but not necessary
• Demonstrates the Core Values of Delta Defense, LLC
  **MUST BE ABLE TO DO A FULL TIME TRAINING (M-F) FOR THE FIRST EIGHT WEEKS AT HIRE**Various shifts are available.Starting hourly wage is $18.00 per hour.  Up to $3.00/hour in premiums are provided based on days and hours worked.  This role is also eligible for a company incentive bonus.Benefits information can be reviewed at: https://www.deltadefense.com/careers

Customer Service Representatives – Phones – Remote Optional – Nationwide

• Named on Inc. 5000 Fastest-Growing Private Companies List 9 years in a row
• #1 Milwaukee Journal Sentinel Top Workplace and #1 Milwaukee Business Journal Best Place to Work 5 years in a row
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row!

Are you ready for a career you can BELIEVE in? Do you support the natural-born right to armed self-defense? Do you thrive in a warm, positive environment? Are you friendly and enjoy talking to and helping people? Are you naturally efficient? Are you able to juggle multiple tasks while maintaining high standards for accuracy and follow through? Do you take pride in your organizational skills? Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)? Then you may be ready to join one of the best customer service teams in America! Help us inspire loyalty and create more responsible gun owners by providing exceptional service and an engaging and genuine experience for our customers.

We aren’t just a customer service team; we build relationships and make sure our members know they are part of our family. 80% of your day will be spent communicating with USCCA members over the phone.

Worried about training? Don’t be! We provide a comprehensive, 8 week, PAID training so you will be knowledgeable and confident when engaging with our members. Training includes New Employee Orientation, product training, systems training, service and sales training, as well as training for earning your Property and Casualty Licenses.

Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe.

• We’re one of the fastest growing companies in America and a favorite workplace in southeast Wisconsin.
• Inc. 5000 Fastest Growing Private Companies List 10 years in a row
• Top Workplace USA in 2021
• Milwaukee Journal Sentinel Top Workplace 6 years in a row
• Milwaukee Business Journal Best Place to Work 6 years in a row
• We are a fun, fast-paced and rewarding place to work and grow!

Position Summary

Customer Service Advisors provide a world-class experience for our members who reach us by phone. We engage, inform and assist our members with all of their membership needs. This may include updating their account information, assisting them with the purchase of a new t-shirt or talking about the latest issue of Concealed Carry Magazine!

Duties/ Responsibilities

• Handle and resolve customer issues
• Have awesome, engaging conversations
• Sell our amazing products and services
• Be clear, confident and concise on the phone
• Deepen and retain member relationships through needs assessment
• Empathize with members and ask probing questions
• Provide offers, solutions and information to match the customer needs
• Save customers who are thinking about leaving us
• Follow up with our customers when promised
• Collaborate with with your team members to help one another learn and grow
• Maintain up-to-date knowledge about product information and promotions
• Provide excellent service and ensure customer satisfaction
• Maintain alignment with Core Values and Mission of the USCCA in all interactions

Skills/ Abilities and Education Requirements

• High school degree or equivalent required; Associate degree or higher preferred
• A strong belief in the Second Amendment
• Firearms and self-defense knowledge is preferred but not necessary
• Desire to “WOW” customers daily
• A “Find Needs/Fill Needs” orientation to customer interactions
• Excellent organizational and time management skills
• Computer savvy-ness, including the ability to learn new things quickly
• Relentless follow-through and ability to prioritize multiple tasks
• Ability to identify and resolve problems
• Strong interpersonal skills and ability to quickly establish rapport with people
• An empathetic approach to every conversation
• Hunger to exceed expectations
• Have real conversations with customers; we don’t use scripts
• Excellent interpersonal, verbal, and written communication skills
• Energized by a variety of tasks and duties
• Willingness to have fun with an awesome team. Might want to bring a Nerf gun!
• Demonstrate the Core Values of Delta Defense, LLC

Benefits

At Delta Defense, LLC our employees enjoy one of the best benefits packages in the business, including comprehensive medical, dental, and vision plans, 401k match, access to a life coach, an annual stipend for self-defense purchases, a flexible casual dress environment, remote work options and a complimentary USCCA Membership.

Compensation

Various shifts are available.

Starting hourly wage is $18.00 per hour. Up to $3.00/hour in premiums are provided based on days and hours worked. This role is also eligible for a company incentive bonus.

Benefits information can be reviewed at: https://www.deltadefense.com/careers

***PLEASE WATCH YOUR EMAIL FOR NEXT STEPS AFTER SUBMITTING YOUR APPLICATION. YOU WILL BE ASKED TO TAKE AN ONLINE ASSESSMENT TO PROCEED IN THE HIRING PROCESS. WE LOOK FORWARD TO YOUR APPLICATION.***

Customer Service Supervisor – Remote Optional – Nationwide

• Named on Inc. 5000 Fastest-Growing Private Companies List 10 years in a row
• #1 Milwaukee Journal Sentinel Top Workplace and #1 Milwaukee Business Journal Best Place to Work 6 years in a row
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row!

Are you ready for a career you can BELIEVE in? Do you have a strong belief in the 2nd Amendment? Do you support the natural-born right to armed self-defense? Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)?

The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe.
Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA.

Why YOU should Work at Delta Defense!

• We are a fun, fast-paced, and rewarding place to work and grow!
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row!
• Named on Inc. 5000 “Fastest Growing Private Companies” list 10 years in a row!
• Milwaukee Journal Sentinel “Top Workplace” award 6 years in a row!
• Top Workplaces USA award in 2022!

Position Summary:

The Customer Engagement (CE) Supervisor is responsible for the execution of strategies and actions necessary to maintain and exceed member loyalty and for gathering department input and implementing initiatives. Additional responsibilities include general operational support to the U.S. Concealed Carry Association members and prospects, projects assigned by manager or any other departments that align with the supervisor’s role and responsibilities.

Duties/Responsibilities:

• Responsible for the upholding and encouraging ambassadors to act within the Customer Engagement Purpose: “We inspire LOYALTY through exceptional SERVICE and ENGAGING experiences built on trust”
• Coaches and trains the CE Team members effectively by encouraging and helping to facilitate their growth and development
• Drive a culture of Loyalty through all digital and/or phone interactions
• Handle escalated customer contacts
• Develop policy, guidelines, processes, and procedures for all modes of contact on all platforms
• Ensure effective cross-functional/cross-departmental communications for all Team needs as well as cross-functional requests from other departments
• Responsible for the KPIs and performance of CE Teams
• Analyze employee metrics and utilize data to not only find coaching opportunities but also performance improvement
• Responsible for live management of the floor to attain service levels (SL)
• Assist IT in the optimization of current platforms through feedback gained from advisors

Required Skills/Experience:

• High school degree or equivalent required
• 2+ years leadership experience preferred
• Excellent written and verbal communication skills
• Computer literacy and understanding of CRM software and advanced internet functions and the ability to teach and troubleshoot these functions for Team Members
• Ability to identify and resolve problems quickly
• Excellent task management skills
• Required ability to lead and direct others in alignment with Delta Core Values
• Excellent critical thinking skill
• Ability to work independently and collaboratively to meet deadlines
• Background in Customer Service and/or Sales desired
• Background in Sales/Customer Service Coaching desired
• Demonstrates the Core Values of Delta Defense, LLC

Benefits information can be reviewed at: https://www.deltadefense.com/careers

If you are a Colorado resident, please email us at recruiting@uscca.com to receive complete benefits and compensation information. Please include the job title in the subject line of the email.

Travel Required:
None
Compensation:
Salary based on experience

Live Sales Chat Representative – Remote Optional

• Named on Inc. 5000 Fastest-Growing Private Companies List 9 years in a row
• #1 Milwaukee Journal Sentinel Top Workplace and #1 Milwaukee Business Journal Best Place to Work 5 years in a row
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row!

Are you ready for a career you can BELIEVE in?

Do you have a strong belief in the 2nd Amendment? Do you support the natural-born right to armed self-defense?
Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)? The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe.

Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA.

Why YOU should Work at Delta Defense!

• We are a fun, fast-paced, and rewarding place to work and grow!
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row!
• Named on Inc. 5000 “Fastest Growing Private Companies” list 10 years in a row!
• Milwaukee Journal Sentinel “Top Workplace” award 6 years in a row!
• Do you love crushing your goals?
• Do you like a fast-paced, challenging environment?
• Do you like connecting with people?
• Are you skilled in communicating through written word?
• Are you passionate about the 2nd Amendment?

The Live Sales Chat Representative may be the job for you!!!

Position Summary:

Live Sales Chat Representative on our Digital Team provide a world-class experience via all of the company’s written outlets including email, chat and SMS. These positions are responsible for selling USCCA Memberships through all platforms utilized by Delta Defense to engage, educate and ultimately sign up new members. When you sign up a new member, you are contributing to the mission of the U.S. Concealed Carry Association, helping Delta Defense LLC. achieve its goals of growth and educating responsibly armed Americans.

Duties/Responsibilities:

• Respond to chats, emails and SMS messages from potential members while finding and filling their needs by selling them USCCA products and services.
• Consistently meet/exceed KPI’s established for this position
• Respond to customer inquiries with knowledgeable, well thought out answers
• Maintain up-to-date knowledge about product information and promotions
• Provide excellent services by ensuring the needs of the customer are met, they understand the powerful resources available to them as a member and customer satisfaction is achieved
• Maintain alignment with Core Values and Mission of the USCCA in all interactions

Skills/Abilities and Education Requirements:

• Background in Sales/Customer Service preferred (experience in digital modes of communication a plus)
• Excellent interpersonal, verbal and written communication skills.
• Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion.
• No fear of rejection
• A passion for written communication and meeting customer needs
• Basic computer, email, and internet navigation skills
• Ability to work cooperatively in a team environment, as well as remotely
• Firearms and self-defense knowledge and training is preferred but not necessary
• Demonstrates the Core Values of Delta Defense, LLC
• Starting hourly wage is $18.00 an hour. Representatives are also eligible for annual company bonuses.

Member Loyalty Specialist

• Named on Inc. 5000 Fastest-Growing Private Companies List 9 years in a row
• #1 Milwaukee Journal Sentinel Top Workplace and #1 Milwaukee Business Journal Best Place to Work 6 years in a row
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row!

Position Summary

The purpose of this position is to make sure that members receive unprecedented customer service and remind them of the amazing benefits they receive as a USCCA member. Member Loyalty Specialists do this by having great phone and email conversations using the AIDINC communication model. This is an outbound calling position to customers who have had an existing relationship.

* Hours for this position are Monday-Friday from 8:00AM-4:30PM CST. *

Duties/Responsibilities

• Call members for past due payments
• Renew members that are about to expire
• Have awesome conversations with members
• Be clear, confident and concise on the phone
• Follow up with customers when promised, and find and fulfill their needs
• Deepen and retain member relationships through needs assessment
• Empathizes with members and provide offers & solutions to make it easy for members to acquire a USCCA product
• Other outbound campaigns to meet the needs of the business

Skills /Abilities

• Excellent organizational and time management skills
• Relentless follow-through and ability to prioritize multiple tasks
• Desire to “WOW” customers daily
• Ability to identify and resolve problems
• Strong interpersonal skills and ability to quickly establish rapport with people
• Embody an empathetic approach to every conversation
• Demonstrates the Core Values of Delta Defense, LLC

Worried about Training? Don’t be! We provide a comprehensive, 8 week, PAID training so you will be knowledgeable and confident when engaging with our members. Training includes New Employee Orientation, product training, systems training, service and sales training, as well as training for earning your Property and Casualty Licenses.

Starting hourly wage is $18.00 per hour plus commission. This role is also eligible for a company incentive bonus.

Benefits information can be reviewed at: www.deltadefense.com/careers

Membership Specialist

• Named on Inc. 5000 Fastest-Growing Private Companies List 9 years in a row
• #1 Milwaukee Journal Sentinel Top Workplace and #1 Milwaukee Business Journal Best Place to Work 5 years in a row
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row!

Position Summary:

Membership Specialists will be responsible for speaking with members of the USCCA who are looking to cancel their membership. Through needs analysis, the Membership Specialist will work with current USCCA members to overcome objections and reinstate the value of the USCCA membership. The ultimate goal of the Membership Specialist is to retain the caller as a member and fill any additional needs they may have.

Duties/Responsibilities:

• Develop and implement customer retention strategies to increase loyalty and retain business.
• Be clear, confident, concise and professional on the phone
• Prevent cancellations of services by offering alternative solutions via inbound calls
• Deepen member relationships through needs assessment
• Ensure consistent follow up with customers as needed
• Coach, mentor and train other teammates as needed

Skill/Ability Requirements:

• High school diploma or equivalent is required
• 1 year of sales experience preferred
• Must be confident, competitive and dependable
• Posses a high level of professionalism and confidentiality
• Excellent organizational and time management skills
• Relentless follow-through and ability to prioritize multiple tasks
• Desire to “WOW” customers daily with excellent customer service skills
• Strong conflict resolution skills and the ability to remain calm in stressful situations
• Strong interpersonal skills and ability to quickly establish rapport with people
• Embody an empathetic approach to every conversation
• Hungry to exceed expectations for the company and our customers
• Demonstrates the Core Values of Delta Defense, LLC

Starting hourly wage is $20.00 per hour plus commission. This role is also eligible for a company incentive bonus.

Benefits information can be reviewed at: https://www.deltadefense.com/careers

Outside Sales – Account Executive – Eugene, Oregon

• Named on Inc. 5000 Fastest-Growing Private Companies List 9 years in a row
• #1 Milwaukee Journal Sentinel Top Workplace and #1 Milwaukee Business Journal Best Place to Work 5 years in a row
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row!

Get ready to sell a product you can FINALLY BELIEVE in!

Do you want to earn UNCAPPED commissions?
(Our top outside sales account executives earn over $250,000/year)
Do you support the natural-born right to self-defense?
Do you have a strong belief in the 2nd Amendment?
Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA. The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe.

This role provides:

• Competitive base salary with UNCAPPED commissions
• Account Executives in 2021 earned $100,000+ on average
• Top Performers in 2021 earned $250,000+
• $5,500 in bonuses upon successful completion of training
• Mileage reimbursement for all work-related mileage and car allowance
• Additional allowance for your cell phone
• Full, comprehensive benefits package
• Paid training, plus ongoing training
• Promotion opportunities
• Company-provided equipment and branded apparel
• Potential to earn USCCA Top Shots Sales trip

Position Summary:

As a Delta Defense Account Executive, you will create a robust pipeline through pursuing, building, and maintaining professional relationships with gun ranges, retailers, and firearms instructors in your territory. Through those relationships, you will share the USCCA story in group presentations. By using effective closing techniques you will provide individuals with education, training, and self-defense liability insurance benefits through USCCA membership.

Responsibilities:

• Prospect for new business
• Build and maintain client base
• Sell USCCA Memberships at CCW (Concealed Carry Weapons Permit) classes (along with other firearms classes), and at brick & mortar stores/ranges
• Execute the organization’s outside sales program
• Ensure the successful achievement of Delta’s sales goals across the nation
• Requires evening and weekend hours
• Travel within your territory, home every night (with minimal exceptions)
• Provide an unprecedented customer experience

Education and Experience:

• Bachelor’s degree or relevant work experience preferred
• Must pass State Property & Casualty Insurance exam following company provided training
• Visionary, entrepreneurial-minded professional with strong interpersonal & leadership skills
• Persuasive presentation skills with experience presenting to large audiences
• Strong analytical and problem-solving skills
• Ability to draw conclusions and make solid recommendations
• Experience growing a territory through prospecting and pipeline management
• Exceptional negotiation skills
• Self-motivated with strong organizational skills
• Familiar with Salesforce and Google products suite
• High level of professionalism and confidentiality
• Proven ability to communicate and work effectively with a diverse range of people at all levels and functions of the organization
• Demonstrate the Core Values of Delta Defense, LLC.

Why YOU should Work at Delta Defense!
We are a fun, fast-paced, and rewarding place to work and grow!
Milwaukee Business Journal “Best Place to Work” award 6 years in a row!
Named on Inc. 5000 “Fastest Growing Private Companies” list 10 years in a row!
Milwaukee Journal Sentinel “Top Workplace” award 6 years in a row!
Top Workplaces USA award in 2022!

Benefits information can be reviewed at: https://www.deltadefense.com/careers

Outside Sales – Account Executive – Clarksville, Tennessee

• Named on Inc. 5000 Fastest-Growing Private Companies List 9 years in a row
• #1 Milwaukee Journal Sentinel Top Workplace and #1 Milwaukee Business Journal Best Place to Work 5 years in a row
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row!

Get ready to sell a product you can FINALLY BELIEVE in!

Do you want to earn UNCAPPED commissions?
(Our top outside sales account executives earn over $250,000/year)
Do you support the natural-born right to self-defense?
Do you have a strong belief in the 2nd Amendment?
Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA. The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe.

This role provides:

• Competitive base salary with UNCAPPED commissions
• Account Executives in 2021 earned $100,000+ on average
• Top Performers in 2021 earned $250,000+
• $5,500 in bonuses upon successful completion of training
• Mileage reimbursement for all work-related mileage and car allowance
• Additional allowance for your cell phone
• Full, comprehensive benefits package
• Paid training, plus ongoing training
• Promotion opportunities
• Company-provided equipment and branded apparel
• Potential to earn USCCA Top Shots Sales trip

Position Summary:

As a Delta Defense Account Executive, you will create a robust pipeline through pursuing, building, and maintaining professional relationships with gun ranges, retailers, and firearms instructors in your territory. Through those relationships, you will share the USCCA story in group presentations. By using effective closing techniques you will provide individuals with education, training, and self-defense liability insurance benefits through USCCA membership.

Responsibilities:

• Prospect for new business
• Build and maintain client base
• Sell USCCA Memberships at CCW (Concealed Carry Weapons Permit) classes (along with other firearms classes), and at brick & mortar stores/ranges
• Execute the organization’s outside sales program
• Ensure the successful achievement of Delta’s sales goals across the nation
• Requires evening and weekend hours
• Travel within your territory, home every night (with minimal exceptions)
• Provide an unprecedented customer experience

Education and Experience:

• Bachelor’s degree or relevant work experience preferred
• Must pass State Property & Casualty Insurance exam following company provided training
• Visionary, entrepreneurial-minded professional with strong interpersonal & leadership skills
• Persuasive presentation skills with experience presenting to large audiences
• Strong analytical and problem-solving skills
• Ability to draw conclusions and make solid recommendations
• Experience growing a territory through prospecting and pipeline management
• Exceptional negotiation skills
• Self-motivated with strong organizational skills
• Familiar with Salesforce and Google products suite
• High level of professionalism and confidentiality
• Proven ability to communicate and work effectively with a diverse range of people at all levels and functions of the organization
• Demonstrate the Core Values of Delta Defense, LLC.

Why YOU should Work at Delta Defense!

We are a fun, fast-paced, and rewarding place to work and grow!
Milwaukee Business Journal “Best Place to Work” award 6 years in a row!
Named on Inc. 5000 “Fastest Growing Private Companies” list 10 years in a row!
Milwaukee Journal Sentinel “Top Workplace” award 6 years in a row!
Top Workplaces USA award in 2022!

Benefits information can be reviewed at: https://www.deltadefense.com/careers

Outside Sales – Account Executive – Cincinnati, Ohio

• Named on Inc. 5000 Fastest-Growing Private Companies List 9 years in a row
• #1 Milwaukee Journal Sentinel Top Workplace and #1 Milwaukee Business Journal Best Place to Work 5 years in a row
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row!

Get ready to sell a product you can FINALLY BELIEVE in!
Do you want to earn UNCAPPED commissions?
(Our top outside sales account executives earn over $250,000/year)
Do you support the natural-born right to self-defense?
Do you have a strong belief in the 2nd Amendment?
Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA. The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe.

This role provides:

• Competitive base salary with UNCAPPED commissions
• Account Executives in 2021 earned $100,000+ on average
• Top Performers in 2021 earned $250,000+
• $5,500 in bonuses upon successful completion of training
• Mileage reimbursement for all work-related mileage and car allowance
• Additional allowance for your cell phone
• Full, comprehensive benefits package
• Paid training, plus ongoing training
• Promotion opportunities
• Company-provided equipment and branded apparel
• Potential to earn USCCA Top Shots Sales trip

Position Summary:

As a Delta Defense Account Executive, you will create a robust pipeline through pursuing, building,
and maintaining professional relationships with gun ranges, retailers, and firearms instructors in your
territory. Through those relationships, you will share the USCCA story in group presentations. By using
effective closing techniques you will provide individuals with education, training, and self-defense
liability insurance benefits through USCCA membership.

Responsibilities:

• Prospect for new business
• Build and maintain client base
• Sell USCCA Memberships at CCW (Concealed Carry Weapons Permit) classes (along with other firearms classes), and at brick & mortar stores/ranges
• Execute the organization’s outside sales program
• Ensure the successful achievement of Delta’s sales goals across the nation
• Requires evening and weekend hours
• Travel within your territory, home every night (with minimal exceptions)
• Provide an unprecedented customer experience

Education and Experience:

• Bachelor’s degree or relevant work experience preferred
• Must pass State Property & Casualty Insurance exam following company provided training
• Visionary, entrepreneurial-minded professional with strong interpersonal & leadership skills
• Persuasive presentation skills with experience presenting to large audiences
• Strong analytical and problem-solving skills
• Ability to draw conclusions and make solid recommendations
• Experience growing a territory through prospecting and pipeline management
• Exceptional negotiation skills
• Self-motivated with strong organizational skills
• Familiar with Salesforce and Google products suite
• High level of professionalism and confidentiality
• Proven ability to communicate and work effectively with a diverse range of people at all levels and functions of the organization
• Demonstrate the Core Values of Delta Defense, LLC.

Why YOU should Work at Delta Defense!

We are a fun, fast-paced, and rewarding place to work and grow!
Milwaukee Business Journal “Best Place to Work” award 6 years in a row!
Named on Inc. 5000 “Fastest Growing Private Companies” list 10 years in a row!
Milwaukee Journal Sentinel “Top Workplace” award 6 years in a row!
Top Workplaces USA award in 2022!

Benefits information can be reviewed at: https://www.deltadefense.com/careers

Firearms Instructor

• Become a world-class firearms instructor and join the largest privately owned Firearms Training Institute in the world.
• Join our team of over 100 firearms instructors teaching over 35,000 students a year on 50 ranges.
• Have a passion to teach, an ability to provide exceptional customer service, and a willingness to never stop learning.

Successful candidates will either already possess the following characteristics or demonstrate the ability to quickly develop them:

• The ability to perform on demand, exactly what you are teaching to the students.
• A strong desire and ability to impart your knowledge and expertise to the students.
• Voice, posture, vocabulary, and appearance that secures the student’s respect for your position as their instructor.
• High moral and ethical character which leaves you behaving appropriately on and off the range.
• A memory that allows you to always remember what it is like to be a student.
• The integrity to teach your course exactly as it is outlined in Front Sight’s curriculum with no alteration to the instructional doctrine.

The most important characteristics we look for in our instructors are a passion to teach, an ability to provide exceptional customer service, and a willingness to never stop learning. We do not require any specific credentials, background, or previous firearms training experience.

The following are critical job requirements. Please do not apply if you cannot satisfy these requirements:

• You must be at least 18 years of age.
• You must have attended at least one 4-day defensive handgun course.
• You must take and pass the 4-day Instructor Development Course.
• You must be able to legally possess a firearm. We will perform a criminal background check to verify.
• You must have the legal right to work in the United States. You will be asked to produce the appropriate documentation.
• You must be free of any drug use or other chemical dependencies that could be hazardous to yourself, students, or fellow staff members.
• You must be able to physically perform the job, including standing on your feet outdoors for 2-3 hours at a time and be able to lift and carry approximately 30 pounds. You must also be able to physically perform Front Sight techniques related to weapons handling and marksmanship.
• Tattoos are only acceptable if they can be completely covered by the long sleeve version of the Front Sight uniform.
• Since communication with our students is crucial, you must speak fluent English. Additional languages a benefit as well.

Application Process:

All applicants will be required to attend Front Sight’s Instructor Development course. This is essentially a 4-day job interview where we will teach you Front Sight techniques and evaluate your potential to be a successful member of the Front Sight Instructional Staff. There is no charge for the course, but you must supply your own ammunition. The course is taught once a month and is held at the Front Sight facility in Pahrump, Nevada. If you have any questions about the Instructor Development course, you can email Chad Case at recruiting@frontsight.email.

Firearms Instructor

• Extremely flexible part time opportunity teaching classes on a consistent basis with industry leading compensation
• Fast growing company with multiple areas of opportunity for talented individuals
• Affiliate income opportunities

Job Description:

You will be leading firearms classes in a retail environment with customers who want to become certified for concealed carry permits or to advance their firearms skills You will be Legal Heat’s local ambassador to the store and develop strong relationships with the store staff and management while projecting a positive image for Legal Heat. You will present our sponsor’s products in a positive educational format during our classes. This a 1099 contract position.

Role Responsibilities:

• Engage and instruct students in a safe and entertaining manner
• Maintain store relationships in a positive manner
• Present sponsored products in a positive and informative manner
• Maintain a safe classroom environment
• Maintain a safe range environment (if required)
• Travel to other locations within the region, occasionally overnight or on weekends

REQUIREMENTS:

• State and region-specific gun and training licenses and certifications required
• One year or more CHL certification instruction experience required
• NRA Basic Pistol or NRA Law Enforcement Pistol Instructor
• One year or more firearms safety and handling instruction experience required
• High School Diploma or equivalent required
• 21 years of age or older required
• Willing to travel within the region for training required
• Must have engaging public speaking skills required
• Must be able to control a classroom environment safely required
• Must have, or be willing to obtain, firearms instructor insurance with at least $2MM per incident / $2MM in aggregate coverage required

Must have, or be willing to obtain, “tools of the trade” to deliver classes including a computer, projector, projector screen, digital camera, passport photo printer, training guns, and ancillary equipment required
Fingerprinting experience desirable, willingness to perform fingerprinting services as necessary required
Additional military and/or law enforcement, as well as legal backgrounds, preferred
Skills in advanced firearms and tactical training, tactical medical and/or non-lethal defense instruction preferred

BENEFITS:

• Part-time, flexible schedule
• Highly competitive wage with performance incentives
• Affiliate income opportunities
• Sponsored product opportunities
• Free U.S. LawShield Membership
• Travel opportunities
• Growth opportunities

Job openings in the following states: AK, AL, AR, CO, CT, DE, FL, GA, IA, ID, KY, MA, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, WA, WI, WV, WY

Hunting Mentors Wanted!

• Get perks from big industry names
• Mentor and teach new hunters

We are a mentoring organization that teaches new hunters how to be ethical and prepared in the woods. First Hunt Foundation needs mentors to help us carry out our mission. We need YOU to come “keep the hunting heritage alive!”

We are a non-profit and therefore all of the mentors will be volunteers of the organization.

Register to become a Mentor below!